The International Quality and Productivity Center (IQPC) issued a call for entries today for the 2010 Call Center Excellence Awards. Winners will be announced during the Awards Luncheon & Ceremony on Wednesday, June 16th at Call Center Week.
Applications are available at www.callcenterweek.com/awards and may be submitted for the following categories:
* Best in Class Call Center (over 200 staff)
* Best in Class Call Center (under 200 staff)
* The Call Center Leader of the Year
* First-Class Job Leveraging Technology For Efficiency and Automation
* Best Performance Leveraging Customer Feedback (new in 2010)
* Greatest Job Creating a Culture that Inspires World-Class Excellence (new in 2010)
* Best Outsourced Provider (new for vendors)
* Best Technology Solutions Provider (new for vendors)
Completed awards application forms must be submitted to IQPC at callcenterawards@iqpc.com by May 8, 2010.
