Call Center Software

The Gartner Data Center Conference provides in-depth coverage of cloud computing, virtualization, cost-optimization and more. December 6 – 9th, Ceasars Palace, Las Vegas. Register online.

The 2011 ATA Convention & Expo will be at the JW Marriott Desert Ridge Resort & Spa in Pheonix, Arizona, from March 13 to the 16th, next year. Register at www.ata2011convention.org

The annual ACCE conference and expo date is set for June 14 through 17th, 2010, in New Orleans.

Fred Pryor Seminars has announced May and June 2010 dates for their Collections Law 2010 seminars. The seminars promise to help you ensure that you stay legally compliant and avoid violations of the Fair Debt Collection Practices Act (FDCPA). To find a seminar close to your location, read here.

The Technology Services Industry Association (TSIA) presents Technology Services World 2010 “Clouds on the Service Horizon” May 3 to 5th, 2010 at the Santa Clara Convention Center in Silicon Valley. Of special interest to call center managers may be the breakout session “A Structured Approach to Improving Call Center Customer Satisfaction.” 2-for-1 conference registration is [...]

The American Teleservices Association has announced dates for its 2010 Compliance Education Series – “The Contact Center: Legally Speaking.” The day-long sessions cover regulation and compliance in the morning, and labor law in the afternoon.

The American Teleservices Association Washington Summit will be at the Marriott Washington at Metro Center from April 25th to April 28th, 2010, in Washington DC.

The 11th Annual Call Center Week is coming up, June 14 – 18, 2010, at Caesars Palace in Las Vegas.

The 5th Annual Call Center Summit starts Tuesday, and runs through Friday, at the Gaylord Palms Hotel & Convention Center, in Orlando Florida.

5th Annual Call Center Summit
January 26-29, 2010
Gaylord Palms Hotel & Convention Center, Orlando, FL