The International Quality and Productivity Center (IQPC) issued a call for entries today for the 2010 Call Center Excellence Awards. Winners will be announced during the Awards Luncheon & Ceremony on Wednesday, June 16th at Call Center Week.
TechAmerica, of Santa Clara, California, is now accepting nominations for the 2010 American Technology Awards, called “The Shermans.” Among the many categories are Business Process Outsourcing ahd Cloud Computing/Software as a Service. Nominations can be made online until March 1st.
Beacon Enterprise Solutions Group, Inc. (OTC BB: BEAC), of Louisville, Kentucky, announced this week that they have established a new support center in Prague, Czechoslovakia, that will serve the entire region of Europe, the Middle East and Africa. Beacon says the center allows them to establish one point of contact to serve customers across a [...]
Earlier this week, Clarabridge, a provider of text-based verbatims found in customer feedback channels such as call center notes, announced that they enjoyed Year-over-year revenue growth of 50% in 2009.
